Al-MarMar Jewellery
Our Shipping Policy
Because We Care
Thank you for choosing Al-MarMar Jewellery We are committed to delivering your order promptly and efficiently. Please take a moment to review our shipping policy to ensure a smooth shopping experience.
We offer several shipping options to cater to your needs. You can choose from standard shipping expedited shipping. Shipping costs vary depending on the selected method and your location. Please note that some items may restrict shipping methods due to size, weight, or other factors. Shipping Time: Shipping times depend on your chosen shipping method and location. Shipping charges are calculated based on your selected shipping method, order weight, and destination. You will see the shipping cost during checkout before finalizing your order. Please ensure your shipping address is accurate and complete to prevent delivery issues. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. For international orders, customs and import duties may apply upon arrival in your country. These charges are the recipient's responsibility and may vary depending on your local customs regulations.
At Al-MarMar, we are dedicated to providing exceptional customer service and ensuring a seamless shopping experience. If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at 647-234-0264. Thank you for choosing us for your shopping needs!
Returns
How We Do It
Our website operates under a strict no-exchange or refund policy. Once a purchase is made, it is considered final and non-refundable. This policy is in place to ensure clarity and fairness to all customers. We encourage our users to thoroughly review product details before completing their purchase, as well as to reach out to our customer support team if they have any questions or concerns prior to making a purchase. Our commitment lies in delivering high-quality products and services, and we strive to provide accurate descriptions and images to assist customers in making informed decisions. Thank you for understanding and respecting our no-exchange or refund policy. Your satisfaction remains our top priority, and we are here to assist you in any way we can.
Warranty at Al-MarMar Jewellery
Our Store Policy
All of our products are crafted with utmost precision and care, using the finest materials available. We take great pride in offering you exquisite pieces made from 21 Karat gold, a testament to our commitment to quality and luxury. Each product is meticulously designed and handcrafted in Dubai, a city renowned for its exceptional craftsmanship and rich heritage. We are confident in the durability and authenticity of our creations, and thus, every purchase comes with a comprehensive warranty to ensure your peace of mind. This warranty covers any manufacturing defects and guarantees the purity of the gold used in our products. In the unlikely event that you encounter any issues, our dedicated customer support team is readily available to assist you.